EverClean – Terms and Conditions
Last updated: April 11, 2026
Welcome to EverClean. These Terms and Conditions govern your use of our cleaning services and our website. By booking a service with us or using our website, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our Services.
1. Services
1. We provide professional cleaning services, which may include but are not limited to:
• Post Construction Cleanup
• Full-House Cleanup
• Floor/Carpet Cleanup
• Bathroom Cleanup
• Kitchen Cleanup
• Airbnb / Short-Term Rental Cleanup
• General / Residential and Commercial Cleaning
2. The exact scope of work for each appointment will be confirmed at the time of booking and/or in your service confirmation.
3. We reserve the right to refuse or discontinue services if conditions are unsafe, unsanitary, or significantly different from what was described at the time of booking.
2. Bookings and Scheduling
1. Appointments may be booked via our website, phone, email, or other approved channels.
2. When you book a service, you agree to provide accurate information about:
• Property address and access instructions
• Type and size of the property
• Specific cleaning needs or problem areas
3. Your booking is considered confirmed only after you receive a confirmation message from us (email, text, or other official communication).
4. We make every effort to arrive at the scheduled time but cannot guarantee exact arrival times due to traffic, weather, or other factors beyond our control. If we anticipate a significant delay, we will do our best to notify you.
3. Pricing, Estimates, and Payment
1. Prices may be provided as:
• Flat-rate packages, or
• Hourly rates, or
• Customized quotes based on property size, condition, and requested services.
2. Any price estimate given prior to the service is based on the information you provide and on typical conditions. We reserve the right to adjust the final price if the actual conditions require additional time, labor, or materials.
3. Accepted payment methods will be specified at the time of booking (e.g., cash, card, bank transfer, online payment). Payment terms (e.g., due upon completion, deposit required) will also be disclosed.
4. We reserve the right to change our prices at any time. However, changes will not affect confirmed bookings that have already been accepted.
4. Cancellations, Rescheduling, and No-Shows
1. If you need to cancel or reschedule, please provide at least [24–48 hours] notice.
2. Cancellations or rescheduling requests made with less than the required notice may be subject to a cancellation fee of up to [3 % or $75 flat fee] of the service cost.
3. If our team arrives and cannot access the property (locked out, no one present when required, or incorrect address), this may be treated as a no-show and may incur a fee up to the full service amount.
4. We reserve the right to cancel or reschedule a service due to unforeseen circumstances (e.g., illness, severe weather, emergencies). In such cases, we will attempt to notify you as soon as possible and arrange a new appointment.
5. Client Responsibilities
1. You are responsible for providing safe and reasonable access to the property at the scheduled time.
2. Please secure any valuables, important documents, and fragile items before our team arrives. While we take great care, we are not responsible for items left in precarious or unsafe positions.
3. If you have pets, please ensure they are safely secured and do not interfere with the cleaning process or pose a risk to our staff.
4. Please inform us in advance of any:
• Special instructions or areas that require extra care
• Pre-existing damage, stains, or fragile surfaces
• Access codes, alarm systems, or parking restrictions
6. Supplies and Equipment
1. Unless otherwise agreed, our team will arrive with all necessary cleaning supplies and equipment.
2. We strive to use safe, eco-friendly cleaning products whenever possible. If you have allergies, sensitivities, or specific product requests, please let us know in advance.
3. If you request that we use your own products or equipment, we are not responsible for any damage or issues arising from those products or equipment.
7. Satisfaction Guarantee and Complaints
1. We aim to deliver reliable, thorough, and professional cleaning every time.
2. If you are not satisfied with any aspect of the service, please contact us within [24 hours] of completion with specific details and, if possible, photos.
3. At our discretion, we may:
• Return to re-clean the affected areas, or
• Offer a partial refund or credit toward a future service.
4. Our satisfaction guarantee does not cover:
• Normal wear and tear or permanent stains that cannot be removed
• Issues reported after the specified time window
• Conditions that were not disclosed or accessible at the time of service
8. Damage and Liability
1. Our cleaners take care to treat your property with respect. In the rare event of accidental damage caused by our team, please notify us within [ 24 hours] and provide details and photos.
2. We may, at our discretion:
• Repair the damage,
• Replace the item, or
• Offer fair compensation based on the item’s age and condition.
3. We are not liable for:
• Normal wear and tear or deterioration
• Pre-existing damage or defects
• Items that are improperly installed, unsecured, or fragile (e.g., artwork not properly mounted, unstable shelving, loose fixtures)
4. To the fullest extent permitted by law, our total liability for any claim related to the Services is limited to the amount you paid for the specific service in question.
9. Health, Safety, and Hazardous Conditions
1. We reserve the right to refuse or stop work if our team encounters conditions that are unsafe, unsanitary, or hazardous (e.g., biohazards, mold, infestations, bodily fluids, structural hazards).
2. Specialized or hazardous cleaning (including biohazard remediation) is not included in standard services unless explicitly agreed in writing.
3. You agree not to request or require our staff to undertake tasks that may put their health or safety at risk.
10. Insurance
1. EverClean is an insured cleaning service. Details of our coverage can be provided upon request.
2. Our insurance is intended to cover accidental damage or incidents caused directly by our staff in the course of providing Services, subject to the policy’s terms and exclusions.
11. Changes to These Terms
1. We may update these Terms from time to time. When we do, we will revise the “Last updated” date at the top of this page.
2. Continued use of our Services after changes are posted constitutes your acceptance of the updated Terms.
12. Contact Us
If you have any questions about these Terms or our Services, please contact us:
• Business Name: EverClean
• Email: caleblee777333@icloud.com
• Phone: +1 (941) 702–3371
Important: This template is for general informational purposes only and does not constitute legal advice. You should have a qualified legal professional review and customize these Terms and Conditions to ensure they comply with local laws and the specific needs of your business.
Thank you for choosing us!
EverClean 